Title: | Sales Counselor |
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ID: | 419 |
Position's Department : | Marketing & Sales |
Category: | Full-time |
Shift: | 8am-5pm Monday through Friday and weekends when needed. |
Seeking a talented, driven sales professional at a truly exceptional continuing care retirement community. In this role, you'll introduce seniors to a beautiful campus and a welcoming community. You'll have a comprehensive slate of selling tools and content and talented people to accomplish your goals.
Responsibilities:
- Develops on-going relationships with prospects. Provides marketing information to all leads received by telephone, correspondence, and in person.
- Conducts counseling sessions with prospective residents for the purpose of selling the product and qualifying prospects utilizing a significant amount of knowledge and discretion while representing the community.
- Independently guides all prospective residents through the decision process based on information gained during discovery and utilizing accumulated knowledge about available services, amenities, and residences in the community. As a relationship sale, this process could take several months to years and requires thoughtful creativity and employment of various sales techniques to keep prospective residents engaged and interested in the product.
- Implements various sales strategies based on relationships with prospective residents and knowledge of their retirement living goals.
- Employs problem-solving skills throughout the sales relationship.
- Develops and makes sales presentation on both a one-on-one basis and to groups at marketing events both on and off campus.
- Develops strategies to manage assigned leads and grow prospects in ways that lead to appointments and sales.
- Utilizes marketing software (Aline) for all aspects of sales function from first inquiry through sale with thorough documentation.
-Actively acquires and maintains thorough knowledge of TFAD features and benefits.
-Assists Director in development and updating of marketing and promotion strategies and materials.
-Manages and prioritizes own work schedule-meeting daily, weekly, and monthly goals for all KPI.
-Maintains confidentiality of applicant/resident information as well as departmental information.
-Provides support for Sales and Marketing team, whether through encouragement, problem solving, or backup when they are not available.
-Proactive in networking with other departments, building trust and maintain positive communications
Qualifications:
-Experience in sales, preferably in the senior housing industry, beneficial but not required.
- Proficiency with Microsoft Office computer package.
- Must be able to communicate effectively with internal and external customers.
- Must possess the ability to deal tactfully in all communications warrant such action.
- Able to attend meetings and functions away from the campus, that could require overnight stays.
- Must have very good organizational skills and ability to multitask competing priorities.
- Must have excellent telephone skills.
- Must be team oriented and able to be self-directed.
- Must be able to work weekends as needed.
.Job Type: Full-time
Salary: From $48,000.00 per year
:Benefits:
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Monthly bonus